Arsénia Massingue praises the role of the Executive Secretaries

The Secretary of State in the Province of Inhambane, Arsénia Felicidade Massingue, praises the role of the Executive, Private and Assistant Secretaries in boosting the activities of the sectors.

For Arsénia Massingue, this class of professionals constitutes a strategic component of administrative management, a point of articulation between the leader, the sectors and the citizens, being crucial for the organization of agendas, the forwarding of documents and the monitoring of decisions.

According to the official, the effectiveness of Public Administration is not determined solely by the existence of structures, resources, or normative procedures."It is primarily measured by the ability to transform decisions into results, ensure timely responses to citizens' needs, and exercise public responsibilities with competence, integrity, and a sense of mission.".

The governor was speaking a few days ago at the opening of the First Provincial Meeting of Executive/Private Secretaries and Assistants to the District and Municipal Administrators of Inhambane Province.

On that occasion, the Secretary of State appealed to those present to reinvent themselves in the face of new technological trends in information and communication, to further streamline services to citizens, as well as to respect the instruments that regulate the functioning of public administration.

"This meeting represents an opportunity to reflect on the contribution of these professionals to the organization of government work, the flow of information, the preservation of institutional memory, and the improvement of the functioning of public services." he appealed.

Within the framework of the implementation of the Government's Five-Year Program 2025-2029, the official stated that:"It is up to each of us to understand that holding public office is not a privilege, but a responsibility to the State and society. Serving well requires discipline, rigor, respect for the law, and a permanent commitment to the public interest.".

The Secretary of State in the Province of Inhambaneadded that the secretariat"It is not merely an auxiliary structure."."It is a strategic component of administrative management, a point of articulation between the leader, the sectors and the citizens, being crucial for the organization of agendas, the forwarding of documents and the monitoring of decisions.".

"The quality of work carried out in this area directly influences the performance of the offices and the image of the institutions. Unjustified file retention, a disorganized agenda, or inadequate service can compromise decisions, delay responses, and weaken citizens' trust.".

For Massingue, digital transformation requires a change in mindset and practices in Public Administration."It is not enough to have computers or use electronic platforms; it is necessary to integrate technology into work processes, improve the flow of information, and strengthen institutional response capacity.".

"We must overcome the administrative culture of"The document is still in the chief's office."and to consolidate a practice of traceability, monitoring, and accountability. The manager must have up-to-date information on pending processes, current deadlines, and matters requiring a decision.".

Felicidade Massingue pointed out that,the use of institutional email, document management systems, and artificial intelligence tools"It must adhere to criteria of professionalism, security, and respect for the confidentiality of information."."Technological modernization does not eliminate the need for human rigor; on the contrary, it demands greater prudence in data management and institutional communication.".

The leader urged participants to develop a proactive stance: anticipate needs, prepare documentation, identify pending issues, and support decision-making with organized and reliable information, always within the limits of their competencies.

"The nature of your duties demands high standards of integrity. Proximity to leadership provides access to information and matters that require discretion, institutional loyalty, and a sense of responsibility. This proximity should not be converted into personal privilege, but rather embraced as an increased duty of trust and protection of the public interest.".

The executive branch aims to see secretariats that add value to the functioning of institutions, with initiative, discipline, team spirit, and problem-solving skills."The secretarial professional, although not always at the forefront of public exposure, plays a decisive role in the credibility of institutions. Every well-handled document, every piece of information transmitted rigorously, and every citizen treated with respect contributes to strengthening trust in the State.".